Privacy policy

1. Who handles your information

Krua Bann Wang handles information used to provide kraubannwang.com and respond when you contact the restaurant through the channels listed on this website. Privacy contact details appear below.

This policy covers this website and related contact with the restaurant. External services such as Facebook, Messenger, TikTok, YouTube, Google Maps and Wongnai also apply their own privacy policies.

2. Information involved in using the site

When you call or message us, the restaurant may receive information you provide, such as your name, phone number, message, intended visit time or party size, to answer your enquiry and arrange what you request. The website currently has no online order, table-booking or payment form.

Delivering and securing the website may involve technical information such as IP address, browser, device, access time and requested page, processed through our website provider. The admin area uses administrator account information for authentication and to prevent unauthorized access.

3. Why information is used

Contact information is used to answer questions, discuss tables or food, and handle your request. Technical information supports website operation, security and troubleshooting. The applicable basis is the necessity of providing the requested service or legitimate interests, depending on the information and activity.

Google visit and advertising measurement cookies are used only when the service is enabled and you consent to the relevant category. Information may also be retained or disclosed where required or permitted by applicable law.

4. Cookies and your choices

The admin area uses an essential sign-in cookie with a maximum lifetime of 8 hours. When measurement is enabled, visitor cookie choices are remembered in browser localStorage for 180 days. This stores your preference, not a customer password.

When Google Analytics / Ads is enabled, you can accept, decline or separately select visit measurement and advertising measurement. Change your choice using Cookie settings in the footer. Declining does not prevent reading menus, viewing restaurant information, calling or opening directions. You can also manage stored browser data in your browser settings.

5. Measurement and website services

Cloudflare provides website delivery and security, including usage and performance statistics through Cloudflare Web Analytics. According to Cloudflare, its Web Analytics does not use cookies or localStorage for measurement or track individuals across websites.

If enabled, Google Analytics measures visits and events such as call, directions, contact, photo-view and video-play clicks. Google Ads measures advertising results and configured click conversions. A call or reservation click indicates interest, not a confirmed conversation or booking. The website's Google configuration disables ad personalization.

Current status: Google Analytics and Google Ads measurement are not enabled on this website.

6. Videos, reviews and external links

When you view an embedded-video section, play a clip or follow an external link, that provider may receive device and connection information and use cookies under its own policy. Google cookie choices on this website do not control all TikTok, YouTube, Facebook or other provider cookies. You may use the original video link and manage cookies with that provider.

Selected reviews display publicly available review text, names and photos, with links to Google Maps or Wongnai. If your information appears and you want it corrected or removed from this website, contact the restaurant. Changes to the original review must be requested from its provider.

7. Recipients and overseas processing

Information may be accessed by staff or administrators involved in responding and providing the service, hosting and security providers, measurement providers you consent to, and legally authorized bodies, according to the needs of the activity.

Cloudflare, Google and external platforms may process information on systems outside Thailand. Processing and safeguards depend on the relevant service terms and privacy policies. Provider links are listed below.

8. Retention and security

Contact information is retained as needed for enquiries, arrangements, complaints or legal obligations, and considered for deletion or de-identification when no longer needed. Cloudflare, Google and external-platform retention depends on their services and settings. Ask the restaurant about information it holds using the contact details below.

The website uses HTTPS and restricts admin access through administrator accounts. Please do not send identification numbers, payment-card details or unnecessary sensitive information through restaurant contact channels.

9. Your rights

Subject to legal conditions and exceptions, you may request access or a copy, correction, deletion or restriction, object to processing, request portability where applicable, and withdraw consent for consent-based activities. Withdrawal does not affect lawful processing carried out before withdrawal.

To exercise a right, contact the restaurant with your request. We may ask for information necessary to verify your identity and assess the request. You may complain to Thailand's Office of the Personal Data Protection Committee if you believe your information has been handled improperly.

10. Contact and policy updates

Contact Krua Bann Wang about privacy using the details below. Changes to data use or relevant services will be reflected on this page and its update date. Where a new purpose requires consent, consent will be requested before that use as required by law.

Relevant provider policies